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Frequently Asked Questions


Your HVAC Questions, Answered

At EZ-Air, we believe that understanding your HVAC system is just as important as keeping it running smoothly. Whether you’re dealing with an unexpected issue or planning routine maintenance, we want to ensure you’re well-informed every step of the way. Below, we’ve answered some of the most frequently asked questions we receive from our customers. If you don’t see your question here, feel free to reach out — we’re always ready to assist with your HVAC needs!

Why Should I Choose EZ Air?

EZ Air has been a dedicated provider of HVAC services in Morris, IL since 1984. We’re family-owned and operated and aim to keep our customers 100% satisfied. Our technicians are certified and closely follow rules and regulations to ensure your equipment is safe and compliant. As a company that’s been trusted for decades, we bring reliability and expertise to every job, providing peace of mind for our customers. Whether it’s repair, installation, or maintenance, you can count on EZ Air to deliver quality service and keep your home comfortable year-round.

What Services Do You Provide?

This is one of our most frequently asked HVAC questions. We are a comprehensive HVAC service provider, so we offer many services.

You can count on us for the following:

  • Air conditioning installation, repairs, and tune-ups
  • Heating installation, repairs, and tune-ups
    Indoor air quality services
  • Smart thermostat installation
  • Rooftop HVAC services

Our technicians can work on many makes and models of HVAC systems, but we specialize in American Standard, Bosch and Ruud equipment.

Does Your Equipment Go on Sale?

Yes! We regularly update our promotions page with exciting deals and discounts on HVAC services and equipment. Be sure to check back often, as our offers change frequently to help you save even more on your HVAC needs.

Do You Offer Financing?

Absolutely! We understand that investing in a new HVAC system or repairing an existing one can sometimes be a significant financial commitment. That’s why we offer convenient financing options in partnership with Synchrony. You can easily apply online or contact us for assistance with your application. Reach out today to learn more about how we can help you finance your comfort.

How often should I have my HVAC system serviced?

It’s recommended to routinely service your HVAC system twice a year. Regular maintenance helps ensure efficiency, prevents breakdowns, and extends the life of your equipment.

Does EZ Air offer emergency HVAC services?

Yes! We understand that HVAC issues can happen at any time, so we offer emergency services to ensure your home remains comfortable and safe when you need us most.

What areas does EZ Air serve for HVAC services?

EZ Air proudly serves Morris, IL, and the surrounding areas, including the communities throughout Will and Grundy Counties. As a trusted, locally-owned business, we’re dedicated to meeting the HVAC needs of our neighbors with prompt, reliable service.

How can I tell if my HVAC system needs a repair?

There are several signs your HVAC system might need a repair. Look out for unusual noises like banging, squealing, or grinding, as they could indicate loose or broken components. Inconsistent temperatures throughout your home, poor airflow, or warm air blowing from your AC in summer are also red flags. Additionally, if you notice sudden increases in your energy bills or your system frequently cycles on and off, it’s likely time for a check-up. If you experience any of these issues, give EZ Air a call—we’re here to help diagnose and resolve any HVAC problems to keep your system running smoothly.

Have More Questions? Contact Us Today!

Frequently Asked Questions About EZ Air Heating Cooling